Sign In. Authored by: Support. With decades of experience, our Tech Pros are passionate about making technology work for you. We love feedback! What you need before you start: Your device needs to be fully charged Your device needs to be connected to a Wi-Fi network.
Swipe down from the top of the screen. Tap Settings. Tap Parental Controls. If parental control are On, tap Off. Enter your parental control PIN or password if you have any.
Different from your lock screen password or PIN. We're here to help! Related articles. Tap Sync and Check for New Items. If there's any update, wait for it to download and install. Tap Applications. Tap Installed Applications. Select the app that you want to stop. Tap Force stop. Tap OK to confirm. Tap Clear Data. To uninstall from Manage Applications: Swipe downwards from the top side of the screen.
A great place to check online to see if there is an outage being reported is DownDetector. Perform an internet speed test to check your network performance — Amazon recommends a minimum speed of 1Mbps for streaming standard content and 5Mbps for HD or higher-resolution content.
Consider pausing the internet connection of any other devices connected to your network or disabling your router for a minute and turning it back on. If your router is old, you may want to consider an upgrade. Issues with devices not responding to Alexa commands can be resolved by unpairing and re-pairing the device via the Alexa app. The best wireless routers for This is the only cheap tablet worth buying on Black Friday Frustrated security researcher discloses Windows zero-day bug, blames Microsoft.
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